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Cancellation Policy

Customers cannot cancel a booking directly from their account. Available bookings can be rescheduled from “My bookings”; for cancellation requests, please contact ART CAR SERVICE.

For monthly packages, customer rescheduling applies only to the next eligible visit; the remaining scheduled visits stay unchanged. Each monthly visit may be rescheduled a maximum of two times; after both reschedules are used, the customer must contact management for any further change.

Any cancellation or refund of a paid amount is reviewed and recorded by the administration according to the booking status and payment method.